I have been trying to troubleshoot our Home Accents 7.5ft pre-lit LED Christmas tree and need some help. We have had the tree for two seasons without any issues. The contacts between the sections is through the 'trunk ' of the tree and all seems to be OK and lock firmly and smoothly in place.
When I plug in the tree, all the lights blink on for a moment, then nothing. I can plug, and unplug which creates the same blink of every light. It appears that the power is reaching every section and every bulb. Why won't it light? I was hoping to make time today to assemble and decorate, but need help. I prefer to chat with those who have had similar experience before I try the 800 number at customer service. Thanks in advance!
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In your case you have one or two problems. First this could be a connection issue with the light strands and not getting a good connection. Try the first one section of lights at a time to plug them in and see if they stay lit or not.
Hi there, thank you for the feedback. For future reference if anyone has the Home Accents, pre-lit LED Christmas tree:
1. LED bulbs can be out or missing and the tree still works (not sure if there is a critical mass where it stops working)
2. Secret to my success- my wife removed the foot pedal switch because the kids kept playing with it. This is fine since it comes with a remote- I believed the remote was working since it flickered red.
Now looking for a battery for the remote, and I'm committed to setting up and taking down our tree and decorations each season, so we can limit these problems in the future.
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