I just purchased a pre-lit tree from target last night. I got it all set up and plugged in. It seems like the top piece is on a different setting than the bottom two pieces. And I can't get them to match up. Any ideas? Like now, the top piece is multi-colored and the two bottom pieces are white.
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Is there an instruction manual you could reference?
I have a 6ft noble Pre lit tree lost the instructions to plug it up so all the lights will come on can you give me the instructions
Try plugging the top piece into another cord on the tree maybe it is the wrong cord.
Also try contacting the manufacturer.
If that does not work take it back.
ours does the same; only one plug for the top of tree to plug into; no troubleshooting instructions for this issue; checked bulbs and fuses; still does it. We can change to top to white - however then the bottom changes to multi-colored. We just use it that way.
The lights will change colors depending on which direction the connectors are plugged in. Try to rotate it and read-plug in. Worked for us!
Thank you so much this was very helpful. Worked for me
This worked! My mom almost threw her tree in the trash in frustration. I appreciate the time you took to provide this.
Thank you so much!!! This worked for me too!!! Merry Christmas everyone '
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